Terms of Service

Effective Date: 1/15/26
Company Name: Vindicated Productions (“Vindicated,” “we,” “us,” “our”)
Website: vindicatedproductions.com

By accessing this website, submitting a form, scheduling an appointment, purchasing services, or otherwise engaging with Vindicated Productions, you agree to these Terms of Service (“Terms”). If you do not agree, do not use our website or services.

1. Services

Vindicated Productions provides marketing services, creative production services, and related business support, which may include (but are not limited to):

  • Video editing and content production

  • Paid advertising strategy and management

  • Marketing consulting and performance optimization

  • CRM and automation implementation (including GoHighLevel systems)

  • Creative testing frameworks and campaign support

Specific deliverables, timelines, pricing, and scope are defined by written agreement, invoice, proposal, or documented communication for each client engagement.

2. No Guarantee of Results

While we work to improve performance and outcomes, you understand and agree that marketing results are not guaranteed. Advertising and digital marketing performance can vary widely based on:

  • Your offer, pricing, and market demand

  • Ad spend and platform behavior changes

  • Website conversion rates and technical setup

  • Sales process and follow-up

  • Competition and external economic factors

You agree that Vindicated Productions is not responsible for any lack of results, lost revenue, or business outcomes related to your marketing performance.

3. Client Responsibilities

To deliver services effectively, you agree to provide timely access and information when needed, including:

  • Business details, brand assets, and messaging

  • Access to relevant accounts (Meta, Google, websites, CRM, etc.)

  • Approval or feedback on creative and campaign changes

  • Accurate contact and billing details

Delays caused by missing information, delayed approvals, or inaccessible platforms may impact timelines and results.

4. Payment Terms

Unless otherwise agreed in writing:

  • Payments are due in full before work begins, or according to the agreed billing schedule

  • Monthly services are billed in advance

  • Late payments may result in paused work, delayed delivery, or service termination

If your payment fails or becomes overdue, Vindicated Productions may suspend services until your account is current.

All fees paid are non-refundable unless otherwise specified in writing.

5. Subscription / Recurring Services

If you purchase services billed monthly or on a recurring schedule, you authorize Vindicated Productions (or our payment processor) to charge your payment method automatically according to the plan you selected.

You may cancel recurring services by providing written notice at least 7 days prior to your next billing date, unless otherwise specified in your agreement.

6. Cancellations, Rescheduling, and Missed Calls

If you book a strategy call or appointment through our scheduling system:

  • You may reschedule with reasonable notice

  • Missed appointments may be forfeited

  • We may require a new booking if repeated no-shows occur

We reserve the right to refuse service to repeat no-shows or bad-faith users.

7. Intellectual Property

7.1 Our Materials

Any templates, frameworks, workflows, documents, training resources, and internal methods used by Vindicated Productions remain our intellectual property unless explicitly transferred in writing.

7.2 Client Assets

You retain ownership of your brand assets, ad accounts, and original materials you provide.

7.3 Produced Work

Unless otherwise agreed in writing, once payment has been made, you receive a license to use final delivered creative work for your business marketing purposes.

We reserve the right to display completed work in our portfolio unless the client requests confidentiality in writing.

8. Third-Party Tools and Platforms

We may use third-party tools including, but not limited to:

  • Meta Ads (Facebook/Instagram)

  • Google products

  • GoHighLevel

  • Email/SMS providers

  • Scheduling tools

  • Analytics tools

You understand that third-party platforms can change policies, pricing, rules, or functionality at any time. Vindicated Productions is not responsible for third-party outages or platform enforcement actions (including ad account restrictions).

9. Messaging (SMS) Terms

If you opt in to receive SMS messages from Vindicated Productions, you may receive messages such as:

  • Appointment reminders

  • Scheduling confirmations

  • Service updates and support communication

Message frequency varies based on your activity. Message and data rates may apply.

You may unsubscribe at any time by replying STOP.
For help, reply HELP.

We do not sell or share your phone number for third-party marketing.

10. Email Communications

If you submit your email address through our website or as part of a client relationship, you agree we may email you regarding:

  • Your service, account, or appointment

  • Updates and deliverables

  • Billing and administrative communication

  • Occasional marketing or educational content (if applicable)

You can unsubscribe from marketing emails at any time using the link in the email.

11. Confidentiality

We treat client information as confidential and will not intentionally disclose sensitive business data to outside parties, except where required to provide services or where legally required.

Clients agree to keep any internal pricing, strategies, or proprietary workflows shared by Vindicated Productions confidential unless permission is granted in writing.

12. Limitation of Liability

To the fullest extent permitted by law, Vindicated Productions will not be liable for:

  • Indirect, incidental, special, or consequential damages

  • Lost profits, lost revenue, or business interruption

  • Platform bans, ad account restrictions, or policy enforcement

  • Data loss or downtime from third-party systems

Our total liability for any claim related to services or website use will not exceed the total amount paid to Vindicated Productions in the 30 days prior to the claim.

13. Indemnification

You agree to indemnify and hold harmless Vindicated Productions from claims, damages, losses, or legal fees arising from:

  • Your business practices

  • Your ad content, offers, or customer promises

  • Your failure to comply with applicable laws or platform rules

  • Materials you provide that infringe on intellectual property rights

14. Termination

We reserve the right to refuse or terminate service at any time for reasons including:

  • Non-payment

  • Abusive behavior toward staff

  • Fraudulent activity

  • Violations of platform terms or applicable laws

  • Misuse of our systems or deliverables

If service is terminated, any outstanding balances remain due.

15. Changes to These Terms

We may update these Terms from time to time. Updates will be effective once posted on this page with a revised effective date.

16. Governing Law

These Terms are governed by the laws of the State of Ohio, unless and until Vindicated Productions formally relocates and updates governing jurisdiction on this page.

17. Contact

If you have questions about these Terms, contact:

Vindicated Productions
Email: pbrown@vindicatedproductions.com
Website: vindicatedproductions.com